By visiting our website and social media pages, you agree to these terms and conditions. If you don't agree, don't visit our sites
Do not use our sites in emergencies. Call 000 for an ambulance if you or someone you are with needs immediate medical attention. If in doubt, call 000 without hesitation.
Our Services
1. Impulse First Aid Pty Ltd is a registered business ABN 77 666 699 949. We deliver training and assessment in partnership with Allens Training (RTO #90909).
2. Allens Training Pty Ltd is registered with the Australian Skills Quality Authority (ASQA) as a Registered Training Organisation (RTO 90909) to deliver vocational education and training services across all States and Territories of Australia.
3. Nationally recognised certificates are issued by Allens Training, on behalf of Impulse First Aid Pty Ltd.
4. We offer education, information and training (Information) to improve first aid outcomes for families and businesses. You must not use any Information to diagnose, treat, cure or prevent any disease or illness, or as a substitute for specific advice from a health professional.
5. Our Information is provided to increase your first aid knowledge and awareness to assist you to make decisions about how you respond in situations requiring first aid. We cannot guarantee any particular outcomes.
6. We offer general information about common first aid scenarios, based on our experience and training, but without any guarantee of accuracy or completeness. This is because we cannot tailor our advice to every individual's medical history, background, and circumstances. In reality, you will face a wide variety of first aid situations, each with its own unique challenges. We cannot possibly cover every scenario, so it is important to use your judgment and seek professional medical advice when needed.
7. It is your responsibility at all times to ensure a safe and appropriate response to your child. There is no one size fits all approach. You are responsible for exercising your own judgement in each individual circumstance.
8. There are occasions where your child may not respond to any of the methods we educate you about for various reasons including underlying medical issues. First aid information should be your first line of response only and implemented in conjunction with advice from your GP and where relevant, emergency services such as calling 000, arranging an ambulance or taking your child to an emergency room.
Face to face workshops
9. Our workshops are delivered on the basis of evidence based practice current at time of publication/delivery.
10. All workshops are provided on set topics and general information is provided which may not be suitable in a specific situation. If you require specific advice, we encourage you to see your GP or other chosen medical professional.
11. The training offered by Impulse First Aid Pty Ltd is designed to provide participants with paediatric first aid knowledge and skills. Training does NOT constitute a medical qualification. Impulse First Aid Pty Ltd accepts no responsibility for the subsequent actions of any individuals who complete this course of study. First aid training involves moderate physical activity, including demonstrating CPR on the floor. Impulse First Aid Pty does not accept any responsibility for any harm suffered as a result of participating in the training provided.
Fees
12. Payment is required upfront at the time that you book in with us. Your booking will not be confirmed until payment is received.
13. If for any reason we provide a service to you and you do not pay your invoice on time, unfortunately we will be required to pass on interest at 10% annually plus associated legal fees and/or debt collector fees.
Liability
14. We will not be liable for any delay or failure to perform our obligations if such delay is due to any circumstances beyond our reasonable control.
15. We (Impulse First Aid Pty Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors) are not liable for any injuries, losses, or damages that may arise from your use of our website, our information, or our products, including but not limited to: lost profits, lost revenue, lost savings, loss of data, replacement costs, any other similar damages. This includes claims based on contract, tort (including negligence), strict liability, or any other legal theory. Even if we are aware of the possibility of these injuries, losses, or damages, we are not liable for them.
16. First aid is an area subject to continuing research, clinical experience, reasonable differences in opinions among authorities, unique aspects of individual situations and the possibility of human error in preparing information.
17. We make no representation or warranty (express or implied) as to the currency, completeness, accuracy, reliability, suitability, fitness for purpose, non-infringement of third party rights and / or availability of any items, products, services, information or Sites, or that the items, products, services information or Sites will meet expectations or any person’s health or medical requirements.
18. You agree to indemnify and hold us harmless in respect of any third party claims arising as a result of your breach of these terms and conditions or your breach of any law or the rights of a third party.
19. We may assign our rights under these Terms and will provide you notice if we do so.
20. We may vary these Terms and they will apply to any booking after the varied Terms are published on our website. It is your responsibility to check for updates.
21. These Terms form the whole agreement between us and may not be varied orally.
22. The laws of Victoria, Australia apply to these Terms.
23. If any provision of these Terms is found to be unenforceable or unlawful, it is to be severed and the remaining provisions shall continue in force.
Website
24. Our Sites and every part of them is copyright. Reproduction of any part of our Sites is prohibited including images, posts, blogs, product descriptions, copy and wording. Permission must be gained before reproducing or reproducing anything on our Sites.
25. Our Sites are provided “as is” and “as available” without any guarantees as to its ongoing availability whether in part or in full.
26. We reserve the right at any time to modify or discontinue any product or service (or any part or content) without notice at any time.
27. We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any products or services that we offer.
28. All information published on our Sites is for general information and educational purposes only. It does not take into account your specific situation and must not be relied upon by you as advice.
29. Whilst we use reasonable endeavours to keep the content on our Sites up to date, we do not guarantee that it is accurate, current or complete and accept no liability for errors.
30. We do not guarantee that our Sites will be free of errors, viruses, worms or other harmful codes. We exclude all liability to you for any loss resulting from your access or inability to access our Sites or its content.
31. Where we provide links to third party websites, we do so on a no liability basis, without endorsing or guaranteeing that content. Those sites will have their own terms and conditions which you should familiarise yourself with before using the site.